AMZ Appliance Repair

My mom is 94 years old and her fully stocked 50 year old refrigerator stopped working late at night. I googled Appliance Repair and AMZ Appliance Repair was the first one that popped up. I was delighted that someone answered and told me they’d have a repairman out first thing in the morning. Excellent customer service! The repairman, Alex Sasha was professional, knowledgeable and very friendly. He diagnosed the problem immediately and luckily had the part in stock. Alex ran to the warehouse and came back in a half hour, replaced the part and now my mom’s fridge works beautifully. They charge $89 for the diagnostic fee (which is far less than other companies) however, that amount is credited back to you from the cost of the part - and they give you a 90 day warranty! Their price is fair and when I called again to inquire where to get the bulb that burned out, they told me they’d come out again to replace the bulb, free of charge. I would highly recommend this company. Although they...

On recommendation from my neighbor, I called AMZ to look at my oven door. When I called, they asked about the issue and scheduled for Alex (Sascha) to come out two days later. He called 25 minutes before arriving and was there on time. He was polite, efficient and professional. We had to have parts ordered and all the arrangements for the revisit were timely and professional. Alex returned and repaired the oven door. Fantastic! Will definitely use again!

This is the 2nd time I’ve used AMZ - the first time was for dryer repair, and the second time was troubleshooting my heating system. Both times, I heard back from them very quickly. In fact, when I called yesterday, they were able to arrive within 5 minutes to my home to take a look at my furnace. They quickly diagnosed the problem and returned a few hours later to install a new thermostat and do a furnace tune-up. So far, so good! They were very professional, efficient, and on time. Their prices were reasonable as well. Highly recommend.